Return and Refund

We value your trust and strive to provide quality service. This Refund & Return Policy outlines the terms under which refunds or returns may be processed.

1. Service Cancellations

If you cancel a booking at least 24 hours before service time, you are eligible for a full refund.
Cancellations within 24 hours may incur a partial deduction to cover scheduling costs.

2. Spare Parts & Products

Only unused and unopened spare parts/products are eligible for return within 7 days of purchase.
Used, damaged, or tampered parts are not eligible for return or refund.
Refunds will be issued after inspection and approval.

3. Refund Timeline

Approved refunds will be processed within 5–7 business days to your original payment method (UPI, Razorpay, Bank, etc.).

4. Non-Refundable Cases

Services already completed successfully.
Spare parts damaged due to customer handling.
Delays caused by customer unavailability.

5. Contact for Refunds

To initiate a refund or return request, please contact us at:
swastikelitecare@gmail.com
[Insert Phone Number]