Privacy Policy

At Swastik Elite Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or make payments.

1. Information We Collect

When you use our services, we may collect the following information:

Personal Details: Name, phone number, email address, billing/shipping address.
Booking Details: Services booked, preferred schedule, and location of service.
Payment Information: Transaction details through secure payment gateways (Razorpay, UPI, PhonePe, etc.). We do not store your card/UPI PIN/password.
Technical Data: IP address, browser type, device information, and usage data for improving our website.

2. How We Use Your Information

We use your information to:

Process and confirm service bookings.
Facilitate secure payments through trusted gateways.
Communicate with you about your bookings, updates, and offers.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. Payment & Security

All online payments are processed through secure third-party gateways (Razorpay, UPI apps such as PhonePe, Google Pay, Paytm, etc.).
We do not store sensitive payment details like debit/credit card numbers, CVV, or UPI PINs.
Your transactions are encrypted using industry-standard SSL/TLS protocols.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

Service providers/technicians – to fulfill your booking.
Payment gateways – to process your payments securely.
Legal authorities – if required by law or for fraud prevention.

5. Data Retention

We retain your data only as long as necessary for:

Completing your service bookings.
Compliance with legal/tax obligations.
Improving customer support and service records.

6. Your Rights

You have the right to:

Access, update, or correct your personal details.
Request deletion of your data (subject to legal obligations).
Opt-out of promotional emails/SMS at any time.

7. Cookies & Tracking

Our website may use cookies and tracking technologies to:

Improve site performance.
Remember your preferences.
Analyze site traffic for better user experience.
You can disable cookies in your browser settings if you prefer.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Swastik Elite Care
[Insert Address]
[Insert Phone Number]
swastikelitecare@gmail.com text: Visitor comments may be checked through an automated spam detection service.